Last updated: October 2025
This Privacy & Cookie Policy explains how RotherElec (“we”, “our”, “us”) collects, uses and protects your personal information when you use this website or contact us.
By using this website, you agree to the terms outlined here.
1. Who We Are
RotherElec provides electrical installation, repair and testing services across Rotherham and the surrounding areas.
Contact Details:
RotherElec
Rotherham, South Yorkshire, United Kingdom
Phone:
Email:
We act as the Data Controller for your personal information.
2. Information We Collect
We may collect personal information when you:
- Fill out a contact or quotation form
- Contact us by phone or email
- Request a call-out or service
- Browse our website (via cookies and analytics)
This may include:
- Name
- Address
- Phone number
- Email address
- Details about your enquiry or job
- IP address, browser type and device information (via analytics cookies)
We do not collect sensitive personal data through this website.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Arrange and carry out electrical work
- Send invoices, certificates or service-related documentation
- Improve our website and customer service
- Maintain internal records for business and legal purposes
Our lawful basis for processing your information may include contractual necessity, legitimate interest, or your consent.
4. How We Store and Protect Your Data
Your information is stored securely on protected systems and devices.
We take reasonable steps to prevent unauthorised access, misuse or loss of your data.
5. Sharing Your Information
We do not sell or share personal data with third parties for marketing.
We may share data only when necessary, for example:
- With trusted service providers (e.g., invoicing, certification, or job management tools)
- With regulatory bodies if legally required
- To complete electrical certification and compliance documents
All third parties are required to keep your data confidential.
6. How Long We Keep Your Data
We keep personal data only for as long as necessary to fulfil the purpose it was collected for.
Typical retention periods:
- General enquiries: up to 12 months
- Job records & certification: up to 7 years (for legal and compliance purposes)
7. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (unless we must keep it for legal reasons)
- Object to processing based on legitimate interest
- Withdraw consent where consent is the basis for processing
To make a data request, email
If you are unhappy with how we handle your data, you can contact the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/
8. Cookies
Cookies are small text files stored on your device to help improve your experience.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
Managing Cookies
You can block or delete cookies in your browser settings at any time.
By continuing to use this website, you consent to our use of cookies.
9. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on this page.
Contact Us
If you have questions about this policy or how we handle your information, please contact: